Pink Lily Reviews

Pink Lily has an overall rating of 3.8 based on 493 reviews. Customer feedback on Pink Lily is mixed: Pink Lily reviewers highlight positive aspects like trendy clothing options, excellent customer service, fast shipping, which strongly appeal to fashion-forward women looking for stylish apparel. However, Pink Lily is often criticized for its higher price point, limited size range, occasional stock issues.

3.8/5.0

493 reviews

5 Stars

5

4 Stars

4

3 Stars

6

2 Stars

1

1 Star

0

All Pink Lily Reviews (493)
Angelica_grilli87
May 24, 2026
"I thought this was really cute and it..."
I thought this was really cute and it actually reminded me of something my sister would totally pick out. The fit was a little weird on me, though, and I ended up needing to size up for it to feel comfortable
johnkrupa7102
April 23, 2026
"I did find a few really..."
I did find a few really cute clothes, and the styles are nice, but I was a little disappointed with the quality for what I paid. Some items were fine, while others felt like they should’ve been better made. It’s not terrible, just kind of hit or miss, especially for the price.
Josephine_maple95
March 24, 2026
"Order was right, but instructions could be clearer"
Everything showed up exactly as I ordered, so no complaints there. I just wish the instructions had been a little clearer, because I expected a bit more guidance with it...
CHAPMAN
March 22, 2026
"I’ve ordered from Pink Lily a couple..."
I’ve ordered from Pink Lily a couple times now, and the delivery has been good overall, I’d say. My last package came exactly on the day they said, which was nice and I appreciated that. The tracking also updated okay, not confusing really. One order was maybe a day late, but not a big deal for me. I’d order again, because dependable it feels enough.
AustinCerza
March 11, 2026
"I usually end up finding my size"
I can’t remember if it was last week or the week before that I was browsing, but either way, the stuff I wanted was actually in stock in my size. That seems to happen often here, which I really appreciate.
hello_phillip794
February 24, 2026
"Cute styles and designs"
Uh, I really love the designs. They’re super cute and the styles are really pretty.
hello_lillian602
February 24, 2026
"Return process was a bit annoying"
I tried to exchange my order and it ended up taking longer than I thought it would. Not the worst experience, but definitely more frustrating than I expected. Anyway.
allysonschultz0233
February 16, 2026
"Pretty close to what’s shown"
The color was pretty much what I expected from the photos, just a little lighter in person. Not a big deal, but worth knowing if you’re trying to match something exactly.
chester-Kouba
February 04, 2026
"Cute tops, with one small caveat"
I’ve grabbed a couple of tops from Pink Lily, and overall... I’ve been happy with them. The fabric feels nice, and the stitching actually held up fine after washing, which I always appreciate. One of the shirts was a little thinner than I expected, not a dealbreaker, just something I noticed. Still cute, still wearable. I’d probably order again, I’d just pay closer attention to the material next time
NELSON
January 26, 2026
"I’ve shopped at Pink Lily a..."
I’ve shopped at Pink Lily a handful of times now, usually when I’m looking for something cute for a weekend or a trip. I do like their stuff, but the rewards program has been a little underwhelming for me. The points build up slowly, so it doesn’t really feel like I’m getting much back right away. I’ve also had a couple moments at checkout where I had to stop and figure out how to actually use them, which was kind of annoying. It’s definitely nice when you can get a few dollars off, I just wish the whole thing was easier to understand and felt a little more worth it...
michaelnelson1911
January 24, 2026
"Whoa, That Got Here Fast"
I was kind of surprised when it showed up so quickly. I wasn’t expecting it that soon at all. My only little gripe is that the tracking didn’t update as fast as I would’ve liked, so I was checking it like, wait, where is this thing? But overall, shipping was definitely quicker than expected.
rosaline_Eibell74
January 04, 2026
"Super easy to get around"
I found, well, I was able to find everything really quickly, and checkout was simple too. The whole site was just easy to use.
WASHINGTON
January 02, 2026
"Customer service was okay. They took a little..."
Customer service was okay. They took a little longer to get back to me than I expected, but once they did, they were helpful. They basically said something like, “Sorry for the delay, we’ll look into it,” and then followed up to get my order sorted out. Not the fastest experience, but they did fix the issue in the end.
angeline_Queen79
December 26, 2025
"Nice styles, but the sales could be better"
They do have some cute stuff, and I like browsing when there are discounts. But maybe it’s just me, the sale prices still feel a little higher than I’d expect. Not bad overall, just not the kind of deals that really wow me.
JohnCarlson_50
December 17, 2025
"Refund took forever"
The clothes were fine, nothing amazing but okay. The return process was ridiculous though. I sent everything back and then just waited with barely any updates. Customer service did respond eventually, but it was super slow. I’m not sure I’d order again unless I really, really loved something.
Anne-williams
December 06, 2025
"Cute packaging that reminded me of a gift from a friend"
The packaging was really cute and neatly done. It reminded me of the little thoughtful packages my friend sends me, so it felt extra nice to open.

View More Reviews

Pink Lily Q&A

What made you choose pink lily over similar businesses?

angrybutterfly683
October 29, 2020

“Pink Lily is on my app called After pay which i get stuff now & pay later! :)”

How easy is it to get a hold of customer service at pink lily?

bigzebra832
December 03, 2020

“Super easy! I emailed them and had a response within a few hours after I think it only took that long because of the time difference! The second time I responded they replied within 30 minutes!”

Is pink lily a scam or a legit company?

DannySims
October 29, 2020

“Pink Lily is not a scam! It's a legit company with kind staff :)”

Have a question about Pink Lily?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.